Kathrine Jones

Copyright @ New Balance Counselling. All rights reserved.


I offer counselling in the form of either face to face meetings, email or via Skype. My main approach is 'person-centred' counselling, putting you at the heart of the counselling sessions. I do not analyse, interpret or judge. I accept you for who you are, as an individual.

Face to face counselling
The most effective counselling is by face to face. What you receive will be one-to-one, confidential counselling sessions in a safe, quiet, private therapy room in Darlington town centre. Sessions are relaxed and my aim is to make you feel at home and as comfortable as possible.

Online counselling
There are many reasons you might prefer counselling online. It may be more convenient or you may not feel able to come along to face to face counselling. 

I would much prefer to meet with you face to face as I believe it would be much more beneficial to you, but I understand it may not be easy for you. You may not live nearby, you may not have transport or it may be that you just feel a little more at ease in your own surroundings.
We can either talk via Skype, chat in a private encrypted chat room or correspond via the 7 cups app. You will be able to express your thoughts, feelings, problems or concerns safe in the knowledge that I will respond with empathy, honesty and respect and try to offer new perspectives and insight for you to think about.  

Options for online counselling:

Skype: If this is your preferred option, we can set up a Skype call appointment. We will be able to talk face to face, wherever it is convenient/safe for you. 

Chat: â€‹We can chat online via a secure chat room called Chatcrypt, that only you and I will have temporary access to. Chatcrypt performs a military-class AES-256 CTR encryption on chat messages, so no one can read them except you and I. Messages are not saved or stored.

7 Cups app: This is a fantastic option if you'd like to have ongoing support on an almost daily basis. You simply download the app, then you are free to email me as many messages as you like, at any time of day or night, and you will get a reply from me every day, Monday to Friday. The first three days are FREE! And then if you'd like to continue, you pay for a month in advance and the ongoing support continues. 

For further information on any of the above options, or if you'd like to go ahead and book an appointment, either face to face or online, please email me or contact me here. 

Counselling can help you address many issues.
Here are some:

Stress ~ Anxiety ~ Anger ~ Loss ~ Bereavement
Depression ~ Change in circumstances ~ Unfulfilled potential
Lack of meaning or direction in life ~ Work related stress
Rape (recent or historical) ~ Abuse ~ Domestic Violence
Low self esteem ~ Lack of confidence ~ Shyness
Childhood issues ~ Sexuality issues/confusion ~ Self harm
Trauma/PTSD ~ Shame ~ Guilt ~ Worry

If there are any other areas you may wish to explore, we can discuss these.

If you are interested in having counselling,
please click for 
prices, frequently asked questions or contact me

​​Please note: If you are feeling suicidal right now,

Skype and chat counselling are not suitable.

Please contact the Samaritans if you require immediate help.